Refund policy

As a valued customer, we want you to know that we care and we vow to ensure you have a great shopping experience with us. If you received a faulty, incorrect or missing items, please contact us straight away at info@vokamo.com.cn within 7 days of purchase. Please allow up to 28 days for your refund to be processed. Your refund will be processed immediately if you email us with a proof of return along with your order confirmation.


All orders are final and cannot be cancelled. We do not accept return, exchange or refund for placed orders.